I found a listing with the wrong rate — what do I do? +
Select "Something else" above and describe which account and bank looks off. We verify and correct listings as fast as we can once flagged.
I already have an account with a bank — can you help with servicing? +
We're a comparison platform, not a bank, so we can't access or service an account you already hold. You'll need to contact that bank's own customer care directly for servicing requests.
How long does a partnership inquiry take to get a response? +
Our partnerships team typically responds to new bank inquiries within 2 business days, and listings go live within 3 business days of a complete, verified submission.
